Cargo Delay
Insurance

Powered by Otonomi’s parametric insurance technology, our Cargo Delay Insurance is designed for businesses requiring data-driven, trigger-based protection against supply chain disruptions and delay-related financial losses.
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Protect Your Business from Delay Risk, Effortlessly
Whether you’re shipping time-sensitive goods, managing client commitments, or navigating global logistics, this cover helps protect your business from the financial impact of delays.

Parametric Delay Coverage

Worldwide Shipment Protection

Flexible Coverage Limits

Fast Indicative Quotes

Automatic Claims Payment

Cargo Delay Insurance

Protect your shipments. Wherever your cargo travels. 

Insurance Coverage​

  • Covers financial losses arising from shipment delays, triggered when transit time exceeds predefined thresholds.
  • Protection applies worldwide, across both air and maritime shipments, subject to policy terms and conditions.

Coverage Options

  • Flexible coverage limits based on your financial exposure (e.g. business interruption, penalties, extra costs), rather than just cargo value.
  • Selection of delay trigger thresholds (e.g. 6, 8, or 10 days), with predefined payout structures for transparency and certainty.

When Making Claims

  • No traditional claim submission required — delays are automatically detected via independent tracking data, triggering payment where applicable.
  • You will be notified once a trigger is met, and payouts are typically validated within 72 hours and settled within 14 days, subject to policy terms.

Get your indicative quote for Cargo Delay Insurance online and protect your business from delays with ease!
At Tigermar, we have developed a seamless, digital-first experience designed specifically for importers, exporters, and logistics operators—no lengthy paperwork or complex claims processes. Simply input your shipment details, receive an indicative quote, and secure protection against delay-related financial losses. This is modern, data-driven insurance, built for speed, transparency, and convenience.

In collaboration with our digital partners and Otonomi’s parametric platform, we deliver a straightforward and reliable solution—so you can focus on moving your goods while we protect your supply chain from disruption.
FAQ for Cargo Delay Insurance Singapore
Cargo Delay Insurance is a parametric insurance solution that provides financial compensation when a shipment is delayed beyond a predefined threshold. The payout is triggered automatically based on independently verified shipment data, rather than a traditional claims assessment.

Traditional cargo insurance covers physical loss or damage to goods, but typically excludes delays. Cargo Delay Insurance covers financial losses caused by delays, including business interruption and additional costs arising from disruptions.

Parametric insurance pays out based on a predefined trigger event rather than an assessed loss. In this case, the trigger is based on the difference between Estimated Time of Arrival (ETA) and Actual Time of Arrival (ATA).

No. Once the delay exceeds the agreed threshold, the system automatically triggers the payout, subject to policy terms and conditions.

Delay thresholds typically include 6 days, 8 days, or 10 days, depending on the selected coverage and shipment profile.

50% of the insured limit is paid once the delay trigger is reached, with an additional 5% paid for each full extra day of delay, up to 100% of the insured limit.

This insurance helps mitigate financial exposure such as contractual penalties, business interruption, additional logistics costs, freight costs, and commodity price risks.

Importers, exporters, logistics providers, manufacturers, and businesses with time-sensitive cargo or delivery obligations.

Delays are detected using independent third-party tracking data and integrated APIs monitoring shipment progress in real time.

Validation typically occurs within 72 hours after confirmed arrival data is received, with settlement generally processed within 14 days.

You can obtain a quote using a Master Bill of Lading, container ID and carrier code, or shipment route details.

No. Quotes are indicative only and subject to final underwriting and confirmation of coverage.

Coverage limits typically range from USD 1,000 up to USD 500,000 per shipment

For complex shipments, delay triggers may be adjusted or defaulted to reflect transit complexity.

Coverage depends on policy conditions. Some limited rerouting may be allowed, while significant changes may require policy adjustment.

Exclusions include war, terrorism, sanctions, communicable disease, cyber risks, illegal cargo, and insured misconduct.

No. This policy only covers financial losses due to delay. Separate cargo insurance is required for physical loss or damage.

Yes. This product complements traditional cargo insurance and can be arranged together.

No. Claims are triggered automatically when delay thresholds are met.

Yes. The insurer may audit claims to confirm compliance with policy terms and accuracy of declared exposure.

Coverage may not apply if the shipment has already departed or if more than 48 hours have passed since departure.

Payment options include credit card, invoicing, subscription plans, or annual programmes depending on the arrangement.

Coverage can be structured as per shipment, monthly subscription, or annual programme depending on volume.

For queries and support, please contact digital@tigermar.com. Tigermar will assist with policy, claims, and general enquiries.

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