Cargo Delay
Insurance
Powered by Otonomi’s parametric insurance technology, our Cargo Delay Insurance is designed for businesses requiring data-driven, trigger-based protection against supply chain disruptions and delay-related financial losses.
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Protect Your Business from Delay Risk, Effortlessly
Parametric Delay Coverage
Worldwide Shipment Protection
Flexible Coverage Limits
Fast Indicative Quotes
Automatic Claims Payment
Cargo Delay Insurance
Protect your shipments. Wherever your cargo travels.

- Covers financial losses arising from shipment delays, triggered when transit time exceeds predefined thresholds.
- Protection applies worldwide, across both air and maritime shipments, subject to policy terms and conditions.

- Flexible coverage limits based on your financial exposure (e.g. business interruption, penalties, extra costs), rather than just cargo value.
- Selection of delay trigger thresholds (e.g. 6, 8, or 10 days), with predefined payout structures for transparency and certainty.

- No traditional claim submission required — delays are automatically detected via independent tracking data, triggering payment where applicable.
- You will be notified once a trigger is met, and payouts are typically validated within 72 hours and settled within 14 days, subject to policy terms.
Get your indicative quote for Cargo Delay Insurance online and protect your business from delays with ease!
In collaboration with our digital partners and Otonomi’s parametric platform, we deliver a straightforward and reliable solution—so you can focus on moving your goods while we protect your supply chain from disruption.
What is Cargo Delay Insurance?
How is this different from traditional cargo insurance?
Traditional cargo insurance covers physical loss or damage to goods, but typically excludes delays. Cargo Delay Insurance covers financial losses caused by delays, including business interruption and additional costs arising from disruptions.
What is parametric insurance?
Parametric insurance pays out based on a predefined trigger event rather than an assessed loss. In this case, the trigger is based on the difference between Estimated Time of Arrival (ETA) and Actual Time of Arrival (ATA).
Do I need to prove financial loss to make a claim?
No. Once the delay exceeds the agreed threshold, the system automatically triggers the payout, subject to policy terms and conditions.
What delay triggers are available?
What is the payout structure?
50% of the insured limit is paid once the delay trigger is reached, with an additional 5% paid for each full extra day of delay, up to 100% of the insured limit.
What types of losses can this insurance help cover
This insurance helps mitigate financial exposure such as contractual penalties, business interruption, additional logistics costs, freight costs, and commodity price risks.
Who should consider Cargo Delay Insurance?
Importers, exporters, logistics providers, manufacturers, and businesses with time-sensitive cargo or delivery obligations.
How are shipment delays detected?
Delays are detected using independent third-party tracking data and integrated APIs monitoring shipment progress in real time.
When do I receive payment?
Validation typically occurs within 72 hours after confirmed arrival data is received, with settlement generally processed within 14 days.
What information is required to get a quote?
You can obtain a quote using a Master Bill of Lading, container ID and carrier code, or shipment route details.
Is the quote binding?
No. Quotes are indicative only and subject to final underwriting and confirmation of coverage.
What coverage limits are available?
Coverage limits typically range from USD 1,000 up to USD 500,000 per shipment
What happens if my shipment has multiple stopovers?
For complex shipments, delay triggers may be adjusted or defaulted to reflect transit complexity.
Are rerouted shipments covered?
Coverage depends on policy conditions. Some limited rerouting may be allowed, while significant changes may require policy adjustment.
What are the main exclusions?
Exclusions include war, terrorism, sanctions, communicable disease, cyber risks, illegal cargo, and insured misconduct.
Does this cover cargo damage or loss?
No. This policy only covers financial losses due to delay. Separate cargo insurance is required for physical loss or damage.
Can I combine this with cargo insurance?
Yes. This product complements traditional cargo insurance and can be arranged together.
Do I need to file a claim?
No. Claims are triggered automatically when delay thresholds are met.
Can the insurer audit my claim?
Yes. The insurer may audit claims to confirm compliance with policy terms and accuracy of declared exposure.
What happens if the shipment departs before I purchase insurance?
Coverage may not apply if the shipment has already departed or if more than 48 hours have passed since departure.
What are the payment options?
Payment options include credit card, invoicing, subscription plans, or annual programmes depending on the arrangement.
What happens if I have many shipments?
Coverage can be structured as per shipment, monthly subscription, or annual programme depending on volume.
Who should I contact for support?
For queries and support, please contact digital@tigermar.com. Tigermar will assist with policy, claims, and general enquiries.
